Salt Lake City:  BTI proudly announces the introduction of Dianne Najos as our Customer Advocate.  According to CEO Peter Byrne, Ph.D., Ms. Najos's  duties will include facilitating contact between BTI and its loyal customers.  Byrne added: "Dianne brings a wealth of customer serivce experience to BTI and we are proud to add her to our team."  Ms. Najos is scheduled to begin contacting sites within the next two weeks.  She can be reached at dianne@btimonarch.com and at 801-363-9017 ext 310.